Stream can use your own WFM system to forecast and schedule your contact center. Whether it’s a matter of 10 agents or 1000 agents, you can outsource your forecasting and scheduling needs to us.
Don’t have the WFM system? No problem! We can use our state of the art WFM solution to carry your WFM needs from A ~ Z.
No hardware investments, no upgrades, no software licenses, no costly yearly support agreements, we will provide our hosted world class leading WFM solution including professional forecasting and scheduling to your contact center in any place in the world!